V
Voxly

Privacy Policy

Last updated: February 2026

1. Data We Collect

Account Information

Email address, name (if provided via OAuth), and authentication tokens from Google or GitHub sign-in.

Transcript Data

Audio source URLs, transcript text, speaker labels, timestamps, and associated metadata (title, language, duration, word count).

Enrichment Data

AI-generated tags, summaries, entities, sentiment scores, action items, key quotes, and embedding vectors derived from your transcripts.

Usage Data

Transcription counts, subscription status, and feature usage for billing and service improvement. We do not use third-party analytics or telemetry services.

2. How We Process Your Data

Transcription

Audio is sent to Deepgram Nova-2 for speech-to-text processing. For URL-based transcription (YouTube, podcasts), we use Supadata.ai to access content. Audio is not stored after transcription.

AI Enrichment

Transcript text is processed by Claude (Anthropic) for tagging, entity extraction, summaries, and other enrichment. Embedding vectors are generated via OpenAI's text-embedding-3-small model for semantic search.

Local Processing

When using Voxly Desktop, transcription happens entirely on your machine using Whisper AI. No audio or transcript data is sent to our servers or any third party.

3. Third-Party Processors

We use the following third-party services:

  • Deepgram — Speech-to-text transcription
  • Supadata.ai — Content access for URL transcription
  • OpenAI — Embedding generation for semantic search
  • Anthropic — AI enrichment (tagging, entities, summaries)
  • Supabase — Database, authentication, and file storage (hosted on AWS)

4. Data Contribution & Public Content

Transcripts of publicly available content (e.g., YouTube videos, public podcasts) may be included in an aggregated data index, as described in our Terms of Service. Private uploads and recordings are never included.

You can opt out of data contribution at any time in Settings > Data & Privacy.

5. Data Retention

Your transcripts and enrichment data are retained for as long as your account is active. When you delete a transcript, it is permanently removed from our database. When you delete your account, all associated data is permanently deleted within 30 days.

6. Data Export

You may export all your transcript data at any time via Settings > Data & Privacy. Exports are available in JSON, Markdown, SRT, VTT, and plain text formats.

7. Security

Data is encrypted in transit (TLS) and at rest. API keys are stored as SHA-256 hashes. Authentication uses Supabase Auth with Row Level Security on all database tables.

8. Your Rights

You have the right to:

  • Access all data we hold about you
  • Export your data in standard formats
  • Delete your account and all associated data
  • Opt out of data contribution for public-source transcripts

9. Contact

For privacy-related questions, contact us at privacy@voxlytranscribes.com.