Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using Voxly ("the Service"), including the website at voxlytranscribes.com and the Voxly Chrome Extension, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Voxly provides audio transcription, AI-powered enrichment (summaries, tagging, entity extraction, semantic search), and transcript management tools. The Service includes a web portal, a Chrome browser extension, and optional local processing via Voxly Desktop.

3. User Accounts

You must create an account to use most features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Ownership of Transcripts

You own all transcripts you create. Voxly does not claim ownership of your content. You retain all rights to your transcripts, enrichment data, and any derived content.

5. Data Contribution (EULA)

Transcripts derived from publicly available content (e.g., YouTube videos, public podcasts, publicly accessible web content) may be included in Voxly's aggregated data index. This index may be made available via API for research and commercial purposes.

Private content is never included. Transcripts generated from uploaded files, direct recordings, or local processing via Voxly Desktop are classified as private and are never included in the data index.

You may opt out of data contribution at any time via Settings > Data & Privacy. Opting out removes your future public-source transcripts from the data index.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Transcribe content you do not have the right to access or process
  • Attempt to reverse-engineer, disassemble, or decompile any part of the Service
  • Use automated means to access the Service beyond the provided API
  • Share your account credentials or API keys with unauthorized parties

7. Subscription & Billing

Voxly offers a free tier and paid Pro subscription. Free tier includes 15 cloud transcriptions per month. Pro subscribers receive unlimited cloud transcriptions and additional features as described on the pricing page. Subscriptions are billed monthly or annually. You may cancel at any time.

8. Data Export & Deletion

You may export all your data at any time in standard formats (JSON, Markdown, SRT, VTT, plain text). You may delete your account and all associated data at any time via Settings > Data & Privacy. Deletion is permanent and irreversible.

9. Third-Party Services

The Service uses third-party providers for transcription (Deepgram), content access (Supadata), and AI processing (OpenAI, Anthropic). Your use of the Service constitutes acknowledgment that your data may be processed by these providers in accordance with their respective privacy policies.

10. Limitation of Liability

The Service is provided "as is" without warranties of any kind. Voxly is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Transcription accuracy is not guaranteed.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify users of material changes via email or in-app notification.

12. Contact

For questions about these Terms, contact us at support@voxlytranscribes.com.